QUALITY ASSURANCE POLICY

The company is dedicated to the provision of high-quality services that fully meet the customer and applicable regulatory requirements consistently.

The company is committed to a policy of ‘Right First Time’ and to a policy of continuous improvement in the quality of services it provides and with the development of the quality system. It is a prime requirement of this approach to quality that each person recognises and accepts the company philosophy and accepts the responsibility for the quality of his/her own operations.

Through the effective application of the quality system we will seek to address all aspects of customer satisfaction and expectations by the application of operational monitoring and the prevention of nonconformity. Objectives relevant to the organisational goals, customers needs and expectations will be established, monitored and reviewed and will be circulated to all company employees.

All operations will conform to the quality management system ISO 9001:2000.

Signed: ………………………………………

Proprietor

Mr Martyn White

28thOctober 2005